General News
26 November, 2024
Warm welcome to the tropics
A NEW program has been launched to give visitors to the tropical north a warm welcome.
The ‘Tropical North Queensland Welcomes You’ program trains frontline staff to share their pride and passion for their region while warmly welcoming guests.
The initiative provides online training programs and in-person workshops tailored for each of Queensland’s 13 tourism regions.
Topics in the Tropical North Queensland Welcomes You program include hosting visitors, storytelling, accessibility, inclusion, sustainability and local experiences.
Tourism Minister Andrew Powell said the government wanted Queensland “to be the friendliest and most inclusive destination on the planet as we deliver our 20-year plan for supercharging the tourism industry towards Brisbane 2032 and beyond”.
“The Welcomes You program will inspire all frontline workers, including tourism and hospitality staff, tour guides, transport operators and event volunteers to let their pride and passion for their region and Queensland shine through,” he said.
“The online and face-to-face workshops will equip everyone in guest services to become passionate hosts who deliver exceptional and inclusive experiences.”
Tourism Tropical North Queensland chief executive Mark Olsen said “we encourage any business who plays a role in welcoming and hosting guests across Tropical North Queensland to sign their team up for this free industry training.”
Key benefits of the Tropical North Queensland Welcomes You program include enhanced knowledge of local destinations and appreciation of diverse guest needs.
To register or learn more visit https://bit.ly/3ZhAJ9D
