16 May, 2024

Resort rated best in nation

TRIPADVISOR has named The Reef House Adults Retreat at Palm Cove the best place to stay in Australia and the South Pacific, earning both No.1 luxury hotel and No.1 hotel places.

By Nick Dalton

A couple enjoy the pool at award-winning The Reef House Adults Retreat at Palm Cove. Picture: The Reef House Adults Retreat
A couple enjoy the pool at award-winning The Reef House Adults Retreat at Palm Cove. Picture: The Reef House Adults Retreat

It was rated No.1 in Australia ahead of Emporium Hotel South Bank in Brisbane and third-laced MACq01 Hotel in Hobart.

TripAdvisor said the hotel was “a lovely spot for a peaceful break”. 

“Its beach access, beautiful setting, and two crystal clear pools make it an inviting place to unwind,” it said.

“You’ll find well-appointed rooms and an excellent restaurant to satisfy your cravings. 

“The atmosphere is calming, thanks to the friendly and attentive staff who go the extra mile, offering personalised experiences, complimentary sorbet, and cocktails at designated times. 

“Its prime location makes it easy to explore nearby attractions, like walking tours and fishing, while the spa, fitness classes, and secure parking add to the overall appeal.”

The Reef House director Malcolm Bean said the TripAdvisor awards marked a stellar 12 months for the adults-only property after winning the best five star luxury accommodation at the Australian Tourism Awards and the Queensland Tourism Awards.

“These accolades reflect what we are hearing from our guests – they want remarkable customer service in a relaxed and beautiful boutique property where they can take time out for rest, relaxation and rejuvenation,” he said.

“The adults-only environment at The Reef House allows guests to truly get away from the responsibilities of their day-to-day lives and that is now reflected in our boutique property’s name change to The Reef House Adults Retreat.

“We have also launched Residency at The Reef House as many guests are now requesting stays of 10 to 31 nights for their return escapes to paradise.

“These longer escapes include tailored preparation of a guest’s room to suit their personal preferences, meal planning for each week, and limousine transfers to and from Cairns Airport.

“Our escape planning team curates a personalised itinerary for every guest incorporating our more than 21 complimentary ‘Signature Inclusions’ such as wine appreciation classes, beachfront yoga, a pool butler serving sorbet by the pool, a master reef guide talk, and evening canapés and punch with the general manager.”

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