Business
30 June, 2025
Legal ‘beagle’ starts work
A CAIRNS law firm has added a dog to its pay roll.
Charlie, a gentle ‘groodle’, is a fixture at Travis Schultz and Partners (TSP) to support clients navigating the emotional toll of a compensation claim.
TSP partner Beth Rolton said that the idea came from hearing how support animals had helped some clients with psychological injuries – and that Charlie was already changing the way clients experience legal support.
“Navigating a legal matter can be overwhelming for people already dealing with pain, trauma or disruption to their lives. Charlie helps make that process feel safer, softer and less confronting,” she said.
“With clients now actively asking whether Charlie will be at their meetings, it’s just one of many signs that her presence is offering real, measurable support.”
One client said Charlie’s presence helped her through the emotional weight of a compensation claim after a traumatic injury.
“When receiving disappointing news during one meeting, Charlie climbed into my lap and snuggled in. There was no judgement – just comfort, calm and love. It made a bitter pill so much easier to swallow,” the client said.
“Going through the legal process can be stressful and intimidating. Having a furry friend by your side brings a sense of normalcy, eases anxiety and helps you feel grounded again.
“The moment I walk into the office and see Charlie’s wagging tail and her ‘I’m so happy to see you’ energy, I feel like I’m not alone.”
Charlie completed five weeks of live-in training with Therapy and Support Animals Australia.
